Flagler Hospital St. Augustine, FL
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iCARE Star Cards recognize staff for Going the Extra Mile

Flagler Hospital’s mission is to provide the best patient experience with the best staff. The concept behind iCARE - and launching our Patients VOICE - is simple: To further advance an overwhelming culture of caring among our employees that translates into specific behavior proven to enhance patient experience, satisfaction and clinical outcomes. The iCARE Star Recognition Program recognizes and reinforces excellence in patient care by encouraging employees, physicians, volunteers, patients and families to nominate individuals for their outstanding contributions to Flagler Hospital. The Patient-Centered Care Group Leaders, a multidisciplinary team facilitated by the Life Institute will oversee the iCARE Star Recognition Program in collaboration with the Flagler Hospital Human Resources and Marketing Departments. The program consists of two components which include the iCARE Star Card Award and the iCARE Five-Star Award.

Click here to download an iCARE star card form